Want to Expand Your Business? Start Delegating.


Just the other day I met a competitor for breakfast to share a few business stories. She told me that by her 2nd anniversary, she already had an assistant and her first employed staff member. My eyes just about bugged out of my head, as I thought: how’d she get so smart to hire an assistant in her second year of business? Why hadn’t I done that by my second year?  As it turns out, we can delegate more often than we think.

Everyone feels overwhelmed or stressed sometimes. Be sure to pause, find some quiet time, and ask yourself if there is any work you’ve ‘mastered’ and can now delegate. To do this, you must acknowledge that some tasks you perform are no longer the best use of your time.

Delegation is a key step in growing your business, but it can be tricky. The idea of hiring, training, and educating another person likely feels as though you’re adding even more to your plate. But delegation is both an investment in your business and in yourself.  And like all investments, it’s about the long-term benefits.

Delegating While Keeping Your Sanity

Here are some guidelines to help others perform to the best of their ability and keep you from constantly hovering nearby while they are working.

  • Keep your expectations reasonable. Whoever you delegate your task to will not be able to produce the same exact work that you would have done yourself. This makes sense – they aren’t you! You delegated to them so you wouldn’t have to perform the work. Instead, you want to temper your expectations and make those expectations clear.
  • Plan your projects with delegation in mind. Delegating tasks for a project will save you time, but may not necessarily cut down on the overall project time. This is especially true if your delegate is new to the project material. As you work together, take note of how long it takes to produce the work that satisfies you both. As you become more familiar with their skills (and they with your expectations), you can start sliding the scale of responsibility more toward their court.
  • Provide feedback. State at the beginning of your relationship how important providing feedback to one another is to your culture, and then follow up with action. At the right time for your work, ask questions of one another like “What worked? What didn’t work? Is there anything we could do better to speed this up? To help along the way?” Write that feedback down for later. And always wrap up with showing your appreciation – make it clear that even with the feedback they are an asset.

So take action now: go create a list of all the things you can delegate, and then a list of things you want to start doing. Can you accomplish both with some delegation?

Have more questions about delegating or growing your business? Shoot me an email at Kelly.jennings@quincycfo.com and let me know what's on your mind!

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